Privacy Policy | Tim Harrington Associates, LLC

Effective Date: September 8, 2026

Tim Harrington Associates, LLC (“Tim Harrington Associates,” “THA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting thassoc.com, requesting electrical services, communicating with us, or otherwise interacting with our business.
This Privacy Policy explains what information we may collect, how we use it, when we may disclose it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including when you submit a service request, request an estimate, schedule an appointment, call us, or otherwise contact us.
This information may include:

Your name
Email address
Telephone number
Home, business, or service address
Information about the electrical service or project you are requesting
Appointment or scheduling information
Messages, comments, photographs, or other information you choose to provide
Billing or transaction-related information when applicable

Please do not submit sensitive personal information through our website unless it is necessary for us to provide the service you have requested.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or similar technologies.
This information may include:

IP address
Browser type and version
Device type
Operating system
Pages viewed
Referring website
Date and time of your visit
General geographic information derived from your IP address
Website interaction and usage information

We may use cookies and similar technologies to help operate the website, understand how visitors use it, improve performance, and maintain website security.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.

3. How We Use Your Information

We may use information we collect to:

Respond to service requests and inquiries
Provide estimates and schedule appointments
Deliver residential or commercial electrical services
Communicate with you about requested or ongoing work
Provide customer service
Process payments and maintain business records
Improve our website, services, and customer experience
Detect, prevent, and address fraud, security issues, or misuse
Comply with applicable laws and legal obligations
Establish, exercise, or defend legal claims
Send service-related or promotional communications where permitted by law

We do not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required.

4. How We May Share Information

We may disclose personal information to third parties when reasonably necessary to operate our business or provide services to you.

These parties may include:

Website hosting and technology providers
Scheduling and customer-management providers
Payment processors
Email, telephone, and communication providers
Contractors, vendors, and other service providers assisting our business
Professional advisers such as accountants, attorneys, or insurers
Government agencies, regulators, courts, or law-enforcement authorities when required by law

We may also disclose information in connection with a merger, acquisition, sale of assets, financing, reorganization, or similar business transaction.

We do not sell personal information for monetary compensation.

5. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties.

If you follow a link to another website, we encourage you to review that website's privacy policy.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and tax records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

8. Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

Request information about personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on your consent
Opt out of certain marketing communications
We may need to verify your identity before responding to certain requests.
To make a privacy-related request, please contact us using the information listed below.

9. Email and Marketing Communications

If you receive promotional email communications from us, you may opt out by using the unsubscribe instructions included in the message or by contacting us.

Even if you opt out of promotional communications, we may continue sending communications necessary to respond to your inquiries, schedule or perform requested services, provide transaction information, or otherwise manage our business relationship with you.

10. Text Messages

If you provide your mobile telephone number and consent to receive text messages from us, we may use that number for appointment scheduling, service updates, customer support, or other communications you have requested or authorized.

Message and data rates may apply depending on your mobile carrier.

You may request that we stop sending non-essential text messages at any time.

We do not sell or rent mobile telephone numbers or text-message consent information to third parties for their independent marketing purposes.

11. Children's Privacy

Our website and electrical services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Do Not Track Signals

Some web browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted standard governing how websites should respond to these signals, our website may not respond to all browser-based Do Not Track signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, or legal obligations.

When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Tim Harrington Associates, LLC
Rochester, New York
Phone: (585) 370-1379
Website: thassoc.com

You may also contact us through the contact or service-request options available on our website.